While the book does not specifically mention companies that have implemented these feedback practices, many successful organizations do emphasize on feedback culture. For instance, Google is known for its robust feedback system where employees regularly receive appreciation, coaching, and evaluation. Similarly, Microsoft has a culture of continuous feedback and has even replaced its traditional performance reviews with a more dynamic feedback system. Please note that these examples are not directly taken from the book but are based on widely known information about these companies' feedback culture.

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The feedback theory presented in this book challenges existing paradigms or practices in the field of business communication by introducing a new approach to giving and receiving feedback. Traditional feedback models often focus on the giver, but this book emphasizes the importance of the receiver's perspective. It presents three different kinds of feedback: appreciation, coaching, and evaluation, and discusses the barriers that can block feedback. It also provides strategies for overcoming personal blind spots and increasing resilience when receiving feedback. This shifts the focus from simply delivering feedback to ensuring it is received and acted upon effectively, which can lead to more productive communication in a business setting.

A traditional sector company can apply the feedback approaches discussed in this book by first understanding the three types of feedback: appreciation, coaching, and evaluation. They can then implement a system where these types of feedback are given regularly and appropriately. For example, appreciation can be shown when an employee does something well, coaching can be used to guide employees towards better performance, and evaluation can be used to assess an employee's overall performance. The company can also work on increasing resiliency and positivity in their employees when receiving feedback, and encourage them to be open and non-defensive. This can be achieved through workshops or training sessions. Finally, the company can ensure that feedback is delivered in a way that is constructive and helpful, rather than threatening or demoralizing.

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Thanks for the Feedback: The Science and Art of Receiving Feedback Well

Dreading “feedback season” and afraid that you might leave your review dejected, or end the conversa...

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