A customer-driven strategy can be communicated to stakeholders by clearly articulating the understanding of the customer's problems, desires, and needs that the strategy is based on. This can be done through presentations, reports, or discussions that highlight the features prioritized to achieve goals and keep customers happy. It's also important to provide regular updates on the progress and results of the strategy.
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According to Haaff, "customer-driven" is not the same as "customer-controlled." "Customer-driven"means that product strategy is rooted in a thorough understanding of the customer's problems, desires and needs. To connect planned work to this strategy means to prioritize the features that will help to achieve goals and keep costumes happy.
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