Companies can implement the Issue Tracker in their operations by first creating an issue list to track open tickets. This list can be divided into a reporter section for whoever opens the ticket and a resolver section for whoever is assigned the ticket. Reporters can either be internal team members or external customers who experience issues. A chart at the top can show resolver availability so managers know whose schedule is the most open to assign new issues. Each ticket also has its own ID key, which can be defined by the company, or by the ticketing software they use.
Need to track bugs and new features to implement? Use our Issue Tracker to plan, assign, manage, rep...
Download model