One can use verbal and non-verbal cues to signal empathy in a negotiation by actively listening and responding appropriately. Verbal cues can include affirming statements or questions that show understanding and interest. Non-verbal cues can include maintaining eye contact, nodding, and using open body language. It's also important to match the other person's tone and pace of speech to show alignment and understanding.
Do you dread negotiations for fear of the conflict involved? The fact is that every aspect of our li...
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