A healthy customer satisfaction system aids in attracting and retaining talented employees in several ways. Firstly, it creates a positive work environment where employees can see the direct impact of their work on customer satisfaction. This can be highly motivating and rewarding for employees, leading to increased job satisfaction and retention. Secondly, a company known for its high customer satisfaction is likely to attract talented individuals who want to work for a successful and respected company. Lastly, a healthy customer satisfaction system can align the interests of employees, customers, suppliers, and investors, creating a harmonious and productive work environment.
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