How does a KPI dashboard assist in monitoring the process of smaller goals flowing into bigger ones?

Yes, a Sales department can effectively utilize a KPI dashboard. They can track metrics like sales growth, sales target, customer acquisition cost, customer lifetime value, and sales by region or product. This will help them monitor their performance and make data-driven decisions. Similarly, a Human Resources department can use a KPI dashboard to track metrics like employee turnover rate, employee satisfaction, time to fill a position, and training effectiveness.

High-level KPIs are the overall goals and objectives of the organization, often tied to its strategic initiatives. They provide a big picture view of the company's performance. On the other hand, low-level KPIs are more operational and tactical, focusing on individual processes or tasks within departments. They help in monitoring the progress of smaller goals that contribute to the achievement of high-level KPIs.