To demonstrate a rigorous understanding of the customer base, you can use several strategies. First, focus on your potential customer and understand their needs and preferences. Use data to support your analyses. Quantitative information is crucial as it proves that you know who your potential customers are and that your idea has traction. Include hard data that backs up the evidence of quantifiable interest and demand. Also, segment your customer base. It can't just be everyone who owns a smartphone or everyone that wants to go out for dinner. Identify specific groups within your customer base and tailor your strategies to meet their needs.
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