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Synopsis

Neglect of product lifecycle management (PLM) leads to the loss of opportunities, a significant decrease in the product's life cycle or even worse – the product's quick disappearance from the market. The good news is that our Product Lifecycle Management deck is designed to aid managers' product and sales improvement efforts and help them assign priorities, schedule future production expansion and marketing initiatives, preplan flattening sales curves and ensure the product's ongoing success.

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Almost any company that produces a product could benefit from Product Lifecycle Management (PLM), but let's take the example of a tech company like Apple. Apple constantly innovates and releases new products, so effective PLM is crucial. In the introduction phase, PLM would help Apple in planning and developing a new product like the iPhone. In the growth phase, PLM would assist in scaling production and managing increasing demand. During the maturity phase, PLM would aid in identifying when sales start to plateau and planning for updates or new models. Finally, in the decline phase, PLM would help in managing the phasing out of the product and the introduction of replacements. Thus, PLM can help Apple in managing its products effectively throughout their lifecycle.

Yes, there are numerous case studies that demonstrate the effectiveness of Product Lifecycle Management (PLM). Companies like Siemens, Boeing, and Airbus have successfully implemented PLM strategies to manage their product lifecycles, resulting in improved efficiency, reduced costs, and enhanced product quality. However, the specifics of these case studies may not be detailed in the content provided.

Product Lifecycle Management (PLM) has several practical applications in the manufacturing industry. It aids in managing the entire lifecycle of a product from inception, through engineering design and manufacture, to service and disposal. PLM can be used to assign priorities, schedule future production expansion, and plan marketing initiatives. It can also help in preplanning for flattening sales curves and ensuring the product's ongoing success. Furthermore, PLM can assist in identifying potential opportunities and preventing a product's quick disappearance from the market.

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Slide highlights

Communicate the benefits of product cycle management to your team. They may include: improved product quality and brand reputation, reduced prototyping costs, discovery of sales opportunities and revenue contributions and more.

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Apply lean business process management principles in your product lifecycle management, as [bold[Lean BPM works in every stage of the PLM process, putting continuous improvement in the forefront of every stage.

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When creating and evaluating your PLM roadmap, take into account the following: innovation, order-delivery time, cycle time, product life, waste and reliability, warranty claims, the accuracy of provisioning and customer feedback.

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Product Lifecycle Management (PLM) can help in discovering sales opportunities and revenue contributions by providing a comprehensive view of the product's life cycle. This includes the initial concept, design, manufacturing, service, and disposal. By understanding each stage, businesses can identify potential sales opportunities and revenue contributions. For instance, during the design phase, businesses can identify features that may appeal to a specific market segment, leading to increased sales. Similarly, during the service phase, businesses can identify opportunities for upselling or cross-selling related products or services. Furthermore, PLM can help reduce costs by improving product quality and reducing prototyping costs, which can contribute to increased revenue.

Product Lifecycle Management (PLM) contributes to improved product quality and brand reputation in several ways. Firstly, it allows for continuous improvement at every stage of the product's life, from conception to disposal. This ensures that the product is always at its best, which enhances its quality. Secondly, PLM involves taking into account customer feedback, which can be used to make necessary improvements to the product. This not only improves the product's quality but also shows customers that their opinions are valued, thereby enhancing the brand's reputation. Lastly, PLM can lead to reduced prototyping costs and the discovery of new sales opportunities, both of which can contribute to a better bottom line and a stronger brand reputation.

When creating a PLM roadmap, several factors should be considered. These include innovation, order-delivery time, cycle time, product life, waste and reliability, warranty claims, the accuracy of provisioning, and customer feedback. It's also important to apply lean business process management principles in your PLM, as this puts continuous improvement at the forefront of every stage. Additionally, communicating the benefits of PLM to your team can lead to improved product quality, reduced prototyping costs, and the discovery of new sales opportunities.

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Overview

The product life cycle is the process of a product going from launch to decline or removal from the market. It is true that some products stay in a maturity state for a long period of time, however, all products eventually phase-out of the market because of several factors, such as saturation, competition, trends' shift, decrease in demand and sales.

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Competition plays a significant role in the product life cycle. It influences the stages of introduction, growth, maturity, and decline. During the introduction and growth stages, a product might face competition from similar products, which can affect its market share and growth. In the maturity stage, competition intensifies as the market becomes saturated, leading to price wars and increased marketing efforts. In the decline stage, competition, along with factors like market saturation and changing consumer preferences, can lead to a decrease in sales and eventually phase-out of the product.

A product can stay in a maturity state for a long period of time by continuously adapting to market changes and customer needs. This can be achieved through product improvements, market segmentation, price adjustments, and promotional strategies. It's also important to maintain a strong brand image and customer loyalty. However, it's crucial to note that all products will eventually phase out due to factors such as market saturation, competition, shifts in trends, and decrease in demand and sales.

Several factors can lead to a product phasing out of the market. These include market saturation, where there are too many similar products, leading to decreased sales. Increased competition can also lead to a product's decline, as competitors may offer better or more innovative products. Shifts in trends can make a product obsolete if it no longer meets consumer preferences. Lastly, a decrease in demand and sales can lead to a product phasing out, as it becomes unprofitable to continue producing and marketing the product.

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Application

Per Theodore Levitt, a professor of Marketing at Harvard Business School, the following are the four stages of the Product Life Cycle:

  1. Market Development – the period when a new product is first introduced to the market with a proven demand for it, but without the full proof of technically in all respects. At this stage, sales are usually low and increase slowly.
  2. Market Growth (a.k.a. "Takeoff Stage") – the period when demand begins to accelerate and the size of the total market expands rapidly.
  3. Market Maturity – the period when demand evens out and grows, mostly only at the replacement and new family-formation rate.
  4. Market Decline – the period when the product begins to lose its appeal to consumers and sales drop.
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The 'Market Decline' stage in product lifecycle management is typically characterized by several factors. Firstly, the product may lose its appeal to consumers due to the emergence of new, more innovative products or changes in consumer preferences. Secondly, market saturation can occur, where the product has reached its maximum potential in the market. Thirdly, external factors such as economic downturns, regulatory changes, or shifts in industry trends can contribute to the decline. Lastly, internal factors such as poor product performance, lack of support, or strategic decisions to discontinue the product can also lead to a decline.

The 'Market Maturity' stage in a product's lifecycle is characterized by a leveling out of demand. During this stage, the product has reached its peak in the market and demand grows mostly at the replacement and new family-formation rate. This means that most of the sales are from customers replacing their old products or new customers entering the market. The rate of growth of demand slows down and the market becomes saturated with the product.

The 'Market Growth' stage, also known as the 'Takeoff Stage', in product lifecycle management is characterized by a rapid increase in demand and expansion of the total market size. This is the period when the product has been introduced to the market, and the demand for it begins to accelerate. Sales typically grow rapidly during this stage.

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Case study

Plum organic baby snacks

IDEO, an innovation-focused design and consulting firm, helped organic baby food producer, Plum, rethink the all-familiar baby food packaging.

According to the IDEO website, "Plum approached IDEO for help designing a non-pouch package that could showcase the vibrancy of the ingredients within."

IDEO gathered vital insights that aided prototype production and the final design. For example, the fact that nothing can replace the feeling of making an intimate connection with a child through spoon-feeding. Or that baby food is often wasted if a parent can't remember how long a product has been in the fridge. Or that families struggle with how to spoon-feed their children on the go without making a mess. Keeping all this information in mind, the IDEO team came up with a transparent bowl that allows consumers to see the natural color of Plum's food. "A resealable lid makes it easy for parents to store food between feedings, and the container includes a feature that allows them to track the day that they opened the pack to ensure that they don't end up throwing away perfectly good food. Lastly, the new package is easily and safely stackable and includes a divot in the lid for parents to rest a spoon on, making for a much cleaner and more sanitary feeding experience," IDEO shares on their website.

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Product lifecycle management (PLM) can be applied to the development of this product in several ways. Firstly, during the design and development phase, PLM can help in gathering and managing vital insights about consumer needs and preferences, as was done by IDEO. These insights can aid in prototype production and final design. Secondly, PLM can assist in managing the production process, ensuring that the product is produced efficiently and meets quality standards. Thirdly, PLM can be used to track the product's performance in the market, helping to identify when it's time to update or retire the product. Lastly, PLM can aid in managing the end-of-life of the product, ensuring that it's disposed of in an environmentally friendly manner.

The new package design contributes to a cleaner and more sanitary feeding experience in several ways. Firstly, it includes a resealable lid, which allows parents to store food between feedings. This helps to prevent contamination and maintain freshness. Secondly, the container includes a feature that allows parents to track the day they opened the pack, ensuring they don't end up throwing away perfectly good food. Lastly, the package is designed to be easily and safely stackable, reducing the risk of spills and messes. It also includes a divot in the lid for parents to rest a spoon on, further enhancing cleanliness.

The product has several features that help in reducing food waste. Firstly, it has a transparent bowl that allows consumers to see the natural color of the food, which can help in determining its freshness. Secondly, it has a resealable lid that makes it easy for parents to store food between feedings. Thirdly, the container includes a feature that allows them to track the day that they opened the pack. This ensures that they don't end up throwing away perfectly good food. Lastly, the new package is easily and safely stackable, which can help in efficient storage and prevent accidental spillage or waste.

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