An organization can develop talent and skills for a digital transformation by having digital-savvy leaders who can guide the transformation process. It's also important to add transformation-specific roles, such as leaders of individual initiatives and leaders of the program-management or transformation office. Developing talent and skills throughout the organization is crucial for implementing a digital change. This can be achieved by engaging the specific roles of integrators and technology-innovation managers, who bridge potential gaps between the traditional and digital parts of the business. Lastly, empowering people to work in new ways and encouraging employees to embrace cultural and behavioral changes such as calculated risk taking, increased collaboration and customer centricity is recommended.
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