Businesses can balance the pursuit of perfection with the need to meet deadlines and targets by creating an environment that refuses to accept mediocrity and never makes excuses for something being 'good enough'. They should never say, 'I don't have the time or the energy to do X.' If they are in the business of making things, then they should strive to make things great.
Chairman and CEO of the Walt Disney Company, Robert Iger, tells his story and lays out the principle...
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