Businesses can build resilience to withstand inflection points by developing a keen sense of awareness and adaptability. This involves spotting inflection points early, which can provide a strategic advantage. Inflection points often follow a pattern of hype, dismissal, emergence, and maturity, and are often invisible to the boardroom. Therefore, creating information flows from the edges of the organization to top management can be beneficial. Leaders should also expose themselves to the interfaces where customers engage with the organization to overcome the shielding of unpleasant information by employees. Delegating small teams at the front lines to make decisions can also help in building resilience.
How can you foresee new growth opportunities and take advantage of the next inflection point? Distil...
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