Businesses can thrive when their competitors are caught off-guard by being proactive and adaptable. They should be able to spot inflection points early, which can give them a strategic advantage. Inflection points, such as technological changes, demographic shifts, or new regulations, can transform the business environment. Businesses should also create information flows from the edges of the organization to the top management, as the earliest signs of inflection points often emerge from these areas. Additionally, leaders should expose themselves to the interfaces where customers engage with the organization to overcome the shielding of unpleasant information by employees.
How can you foresee new growth opportunities and take advantage of the next inflection point? Distil...
View summary