Global companies like Apple and Google can apply the concept of Customer Needs Analysis to improve their products by first identifying the needs and wants of their customers. They can do this through various methods such as surveys, interviews, and feedback systems. Once they have a clear understanding of what their customers need, they can then focus on developing products that address these needs. This could involve improving existing products or creating new ones. By doing so, they can ensure that their products are not only meeting but exceeding customer expectations, thereby driving sales and customer loyalty.
How to make products that customers actually want? This Customer Needs Analysis presentation allows...
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