Pareto charts are a type of chart that can help in assessing productivity and customer feedback by visualizing the principle of the Pareto principle, also known as the 80/20 rule. This principle states that 80% of the effects come from 20% of the causes. In terms of productivity, a Pareto chart can help identify the few factors that are causing the most problems or delays, allowing businesses to focus their improvement efforts on these areas. Similarly, in customer feedback, a Pareto chart can highlight the most common complaints or issues raised by customers, helping businesses to prioritize their response and improvement efforts.
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