Netflix's decision to introduce ads could impact its brand image in several ways. On one hand, it could be seen as a way to generate additional revenue, which could be used to invest in more content and improve the service. This could potentially enhance the brand's image. On the other hand, one of Netflix's key selling points has been its ad-free viewing experience. Introducing ads could therefore negatively impact its brand image, as it could lead to customer dissatisfaction and potential loss of subscribers who value an ad-free experience.
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