The decisions made by Sony and Microsoft this year are different from their past decisions as they had to reverse them due to backlash from their user base. In the past, both companies have made decisions that were generally well-received by their users. However, this year, Xbox's decision to raise the cost of its Xbox Live Gold service and Playstation's decision to shut down the legacy Playstation network stores were met with significant backlash, leading both companies to reverse their decisions.
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