Process improvement can significantly affect the performance of branches in different countries by enhancing efficiency and reducing costs. This is based on a study conducted on 204 lean projects launched from 2012 to 2017 at a European bank with more than 2,000 branches in 14 countries. The study aimed to understand why some improvements are sustained and others aren't. The lean initiative, started by the head office, was a key focus of the study.
Optimize your business processes to achieve new breakthroughs in quotas and quality standards. Use o...
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