The Balanced Scorecard (BSC) enhances performance reporting within a company by providing a comprehensive framework that translates a company's strategic objectives into a set of performance measures. These measures are often categorized into four perspectives: financial, customer, internal process, and learning and growth. By doing so, BSC provides a balanced view of the company's performance, as it includes financial measures that reflect the results of actions already taken, and operational measures that drive future financial performance. It allows companies to track financial results while simultaneously monitoring progress in building the capabilities and acquiring the intangible assets they would need for future growth.
Strategic planning is a crucial aspect of a business’ success. That is why Apple, Volkswagen, UPS, C...
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