Theranos, like many companies, used media and communications to create a positive image by promoting its innovative technology and mission to revolutionize the healthcare industry. They used press releases, interviews, and media appearances to share their vision and progress.

However, when the Wall Street Journal published an investigative report questioning the accuracy of Theranos's technology, the company's image suffered significantly. Despite issuing strong denials, the negative media coverage led to public skepticism and damaged the company's reputation.

The Theranos case underscores the power of media in shaping public perception of a company. Positive media can enhance a company's image, but negative media can equally damage it. It also highlights the importance of transparency and accuracy in a company's communications.

stars icon Ask another question
This question was asked on the following resource:

Bad Blood

Learn why and how a $9 billion dollar company vanished in a few weeks. The story of Theranos is the...

View summary
resource preview

Download and customize more than 500 business templates

Start here ⬇️

Go to dashboard to view and download stunning resources

Download