During the pandemic, consumer habits have significantly changed, particularly in the three largest U.S. consumer categories - healthcare, education, and grocery. Most people were forced to adapt to new ways of accessing these services. They had to access healthcare remotely, participate in remote learning for education, and order groceries online. These changes, which might have taken a decade under normal circumstances, were adopted in a matter of weeks due to the pandemic.
What will the world of business look like after the coronavirus pandemic? The pandemic will accelera...
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