Fishbone diagrams, also known as Ishikawa diagrams, are used to identify the root causes of a problem or effect. They help in decision-making by providing a structured way to brainstorm and categorize potential causes of a problem, thereby helping to identify areas for improvement. On the other hand, Kano diagrams are a model for product development and customer satisfaction. They help in decision-making by categorizing customer preferences into five categories: Attractive, One-Dimensional, Must-Be, Indifferent, and Reverse. This helps in understanding what features a product should have to satisfy customers.
How do you better organize your priorities to make stronger decisions backed up by data? With this c...
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