There are several instances in various industries where companies had to reverse their decisions due to backlash or poor outcomes. For example, in the tech industry, Apple had to apologize and offer discounted battery replacements after it was revealed they were slowing down older iPhones with software updates. In the airline industry, United Airlines had to walk back their decision to eliminate bonuses and replace them with a lottery system after employee uproar. In the retail sector, Gap had to cancel their new logo just a week after its launch due to customer backlash. These examples show that companies, regardless of industry, often have to reconsider and reverse their decisions in response to customer feedback or unforeseen consequences.
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