Quantifiable metrics in root cause analysis can vary depending on the nature of the problem and the industry. However, some common examples include:
1. Time metrics: This could be the time it takes to detect an issue, the time it takes to resolve it, or the downtime caused by the issue.
2. Cost metrics: This could be the cost of resolving the issue, the cost of lost productivity due to the issue, or the cost of preventive measures.
3. Quality metrics: This could be the number of defects, the severity of defects, or the impact of defects on customer satisfaction.
4. Process metrics: This could be the number of steps it takes to resolve an issue, the number of people involved, or the complexity of the process.
5. Customer metrics: This could be customer satisfaction scores, net promoter scores, or customer churn rates.
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