Google's approach to people management has been innovative in several ways. Firstly, they have a fundamental belief that people are good and can be trusted. This has allowed them to design a workplace where employees feel free, fulfilled, and happy. They also efficiently manage their personal and work lives. Google's success is rooted in this belief and it has transformed their teams and organizations from the inside out. They have avoided complex quality or productivity improvement methodologies like Six Sigma or Total Quality Management, focusing instead on how human beings treat one another.
Laszlo Bock, Google’s innovative Senior Vice President of People Operations, offers his best answers...
View summary