First, determine what needs to change by analyzing your business process at a high level and identifying necessary changes. Conduct a process audit to discover where issues and risks lay. Then, analyze pain points to understand how to realistically make improvements. Consider what steps are creating roadblocks, what aspects are most time-consuming, if there is an undue increase in cost and resources, and if quality is impacted. Get support from senior management to approve your plans for improvement. Then, redesign the inadequate part of your process and apply the improvements you deem necessary to increase efficiency. Finally, implement your redesign, which may require changing existing systems, teams, and processes.
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