Maintaining a positive relationship with a customer after the sale can be achieved through various ways. Firstly, ensure to provide excellent customer service even after the sale. This includes addressing any concerns or issues the customer may have with the product. Secondly, keep the lines of communication open. Regularly check in with the customer to see how they are finding the product. Lastly, consider offering loyalty programs or discounts for repeat customers. This not only encourages repeat business, but also helps to build a positive relationship.
People will only do business with others once they know them, like them, and trust them. They will b...
View summary