The potential future trends in CRM for small businesses could include increased use of artificial intelligence to analyze customer data and predict behaviors, integration of CRM with other business systems for a more holistic view of the customer, increased use of mobile CRM, and a focus on customer experience management. Additionally, as small businesses continue to recognize the value of CRM, there may be a trend towards more affordable, simplified CRM systems that are easy to use and implement.
Have you ever wondered how much revenue your small business loses because its customer data is not o...
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