Natural language processing (NLP) is a subfield of artificial intelligence that focuses on the interaction between computers and humans through natural language. The ultimate objective of NLP is to read, decipher, understand, and make sense of the human language in a valuable way. It contributes to digital transformation by enabling businesses to understand and analyze the vast amount of data they collect from various sources in a more natural and human-like manner. This can lead to better customer understanding, improved customer experiences, and more efficient business processes.
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