Spreadsheets like Microsoft Excel or Google Sheets can be highly effective in managing customer data, especially for small businesses. They allow for easy data entry, organization, and analysis. With features like sorting, filtering, and data visualization, they can help businesses understand their customer base better. Additionally, they can be integrated with AI tools for advanced analysis. However, as the volume of data grows, spreadsheets might become less efficient and a more robust CRM system might be needed.
Have you ever wondered how much revenue your small business loses because its customer data is not o...
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