The EFQM (European Foundation for Quality Management) framework is a business tool used for assessing an organization's progress towards excellence. It provides a holistic view of the organization and it can be used to determine how these different methods fit together and interact. The framework helps to identify key strengths and potential gaps which are affecting an organization's performance. The EFQM is not prescriptive; it doesn't tell you what to do, but rather what to consider. It is used in businesses to promote continuous improvement, stimulate innovation, and drive performance.
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