Identifying major decision points in a user journey flow chart is crucial as it helps in understanding the steps a user would take to use a product or complete a specific task within the product. It allows the design and development team to strategically place these decision points at the right stages of the user journey, thereby enhancing the user experience and making the product more intuitive and user-friendly.
Need to simplify workflow management and make it more effective? This Flow Chart collection includes...
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