Active listening plays a crucial role in business success. It helps in understanding the needs and concerns of clients, employees, and stakeholders, which can lead to effective problem-solving and decision-making. It also builds trust and respect, fostering positive relationships and a conducive work environment. Moreover, it aids in conflict resolution and prevents misunderstandings, contributing to smoother operations and better teamwork.
Written over 80 years ago, this is a book that is as relative today as it was when it was first writ...
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