Many industries could learn from Rawlings' approach to the radar ball. The key takeaway is the innovative use of technology to enhance a traditional product, creating a new user experience and increasing social interaction. Industries such as fitness, gaming, education, and even healthcare could apply this approach. For instance, fitness equipment manufacturers could incorporate technology to track and display real-time data, enhancing user engagement. Similarly, educational toys could be designed with interactive features to make learning more engaging.
By customizing each part of a customer experience, a product or service increases in value. Using ke...
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