Technology has played a crucial role in this transformation. It has enabled the disruption of the three largest U.S. consumer categories - healthcare, education, and grocery. Due to the pandemic, most people were forced to access healthcare and remote learning and order groceries online. This shift in habits, which would have normally taken a decade, was accelerated and forged in a matter of weeks due to the capabilities of technology.
What will the world of business look like after the coronavirus pandemic? The pandemic will accelera...
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